Intro
If the grout is soft and powdery, remove it and regrout. If the cracked grout is hard, remove it and fill the joint with a matching colored caulk. Cracked tiles on a long length of floor are caused by either a faulty adhesive bond or an underlying crack. Before you remove the tiles, tap them lightly with a metal object, such as a wrench. If you hear a hollow sound, the bond is probably at fault. A thorough cleaning and new mortar will fix the problem. If the wrench "rings," the bond is probably solid; you may need to isolate the crack with a membrane.
Prestart Checklist
Time
About 1 1/2 hours to remove and replace grout and tile, at least a day to regrout a large area
Tools
Grout saw or utility knife, small sledgehammer and cold chisel, putty knife or margin trowel
Skills
Breaking tile with a hammer and cold chisel, driving fasteners, troweling
Materials
Replacement tiles, thinset, grout, tape